Shipping & Refund Policy

Effective Date: 22 February 2025

At Reddy Exchange, we strive to provide a seamless and satisfying shopping experience for all our customers. Below are the details of our Shipping and Refund policies:

Shipping Policy
We offer reliable shipping services to deliver your audio products in a timely and safe manner. Orders are typically processed within 1-3 business days. Delivery times may vary depending on your location, and we use trusted carriers to ensure safe delivery. Tracking information will be provided once your order has shipped. Please note that we currently ship within [country/region] only.

Shipping Charges
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Any applicable taxes or customs fees will also be included.

Refund & Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy. To be eligible for a return, the product must be in new, unused condition, and in its original packaging. Once we receive the returned item, we will issue a refund to the original payment method. Please note that shipping costs are non-refundable, and you are responsible for the return shipping fees.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@reddyexchange.site. We will provide you with instructions on how to return the item and arrange for a replacement or full refund.

How to Initiate a Return
To initiate a return or request a refund, please email our customer support team at info@reddyexchange.site with your order number, details of the issue, and any supporting images if necessary. Our team will respond promptly to assist you.

Contact Us
If you have any questions or concerns about our shipping or refund policies, feel free to reach out to us at info@reddyexchange.site. We are here to help!

Thank you for shopping with Reddy Exchange!