Terms and Conditions

Effective Date: 22 February 2025

Welcome to Reddy Exchange. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our site. If you do not agree to these terms, please refrain from using our services.

1. General Information
Reddy Exchange (“we,” “us,” or “our”) is an audio e-commerce company that offers high-quality audio products for customers. The website, www.reddyexchange.site (“Website”), and the services provided on it are subject to these Terms and Conditions.

2. Use of Our Website
By accessing or using our Website, you confirm that you are legally able to enter into contracts and have the right to use the services provided. You agree to use our Website for lawful purposes only and in compliance with all applicable local, state, and national laws.

3. Account Creation and Security
In order to place an order or access certain features on our Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account.

4. Product Availability
We strive to provide accurate information regarding product availability, pricing, and descriptions. However, due to various factors, including inventory changes, we cannot guarantee that all products will be available at all times. We reserve the right to modify or discontinue any product without notice.

5. Order Acceptance and Payment
Once an order is placed, it is subject to our acceptance. We reserve the right to refuse or cancel an order at our discretion, including but not limited to cases of product availability, errors in pricing, or suspected fraudulent activity. Payments are processed securely through the payment methods available on our Website.

6. Shipping and Delivery
We aim to ship all orders promptly, typically within 1-3 business days. Delivery times will vary depending on your location. Please refer to our Shipping Policy for more detailed information about shipping and delivery.

7. Returns and Refunds
We offer a 30-day return policy for unused and unopened items in original packaging. To initiate a return, please refer to our Refund & Return Policy. Items that are damaged or defective upon arrival can be returned for a full refund or replacement. Shipping fees are non-refundable unless the item is defective or damaged.

8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Intellectual Property
All content on the Website, including but not limited to logos, images, text, and software, is the property of Reddy Exchange or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content from our Website without prior written permission.

10. Limitation of Liability
Reddy Exchange will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website or the products purchased from us. We make no warranties or representations about the accuracy or reliability of the content on our Website.

11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/Region]. Any disputes will be resolved in the courts located in [Your Jurisdiction], unless otherwise specified.

12. Modifications to the Terms
We reserve the right to update or change these Terms and Conditions at any time. All changes will be posted on this page with an updated effective date. By continuing to use our Website after such changes, you agree to be bound by the revised Terms.

13. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at info@reddyexchange.site.

Thank you for shopping with Reddy Exchange!